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Creditdiscovery's proprietary Site Scan
Fraud Prevention Method
automatically protects banks and others from web Merchants
selling high-risk products or services. Site Scan is an
artificial intelligence engine that visits your client's
web sites at unannounced intervals and makes a statistical
determination as to whether each site is conducting the business
that they listed on their merchant application.
Creditdiscovery will notify the bank or processor immediately if
Site Scan determines that the client's web site is selling products
for which they were not approved. This technique protects banks from
fraudulent Merchants, and helps reduce the risk associated with such practices.
The Site Scan should not be
confused with the Site Inspection which is a physical inspection
of the Merchant's place of business by the sales agent. Although,
in many ways the Site Scan amounts to a virtual site inspection
of a Merchant doing business over the internet.
The following online merchant categories will be detected and
restricted by the Creditdiscovery Site Scan process:
- Check Cashing
- Escort Services
- Online Casino
- Health Club
- Collection Agency
- Massage Parlor
- Infomercial
- Hair Restoration
- Fax Services
- Mortgage Broker
- Multi-Level-Marketing
- Securities Broker
- Talent Agency
- Theatrical Producers
- Timeshares
- Travel Clubs
- Travel Tours
- Vitamin Business
- Air Water Purification
- Weight Loss Centers
- Wholesale Clubs
- Adult Entertainment
Creditdiscovery requires Internet Merchants to comply and maintain
the following conditions regarding their e-commerce website:
- The Merchant's DBA must match that of the advertised
DBA on the website.
- The Merchant's hours of operation must be posted on
the website.
- The Merchant's main telephone number, and customer
service telephone number, must be posted on the website.
Posted telephones must be answered during normal operating hours.
- The Merchant's Return, Cancellation, and Refund Policies
must be posted on the website and must allow the customer
to return goods within 14 days of the transaction with
proof-of-purchase.
- The Merchant's disclosure about time-to-delivery for
all purchases must be posted on the website, and must be
within a 14-day period.
- The Merchant's Website must have an Information Privacy
Policy posted on the website.
- The Merchant's Transaction Currency must be posted for
each purchasable item and must be clear and
concise.
- The Products and/or Services provided to customers
must be posted on the website, and must be consistent with
the products listed on the Merchant Application.
- Any page(s) on the Merchant's website that collects
personal or transactional information, must be secured
via SSL (HTTPS).
- The Merchant's website must have a certification posted
on the Home Page indicating the Certificate Authority used
to provide the SSL Certificate. Posted certification must
provide a link to the Certificate Authority's website,
confirm the SSL Certificate's authenticity, the Merchant's
Legal or DBA Name, and the certificate must be valid, not
expired, as well as active.
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